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REINVENTING FIRSTBANK THROUGH CREATIVITY AND INNOVATION

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For a financial institution of FirsBank’s pedigree, it is not uncommon for its top managers to be creative and constantly innovative.

Indeed, Dr. Adesola Adeduntan, Chief Executive Officer of FirstBank, attributes the Bank’s consistent growth in the past 125 years to innovation and reinvention of its products and services aimed at satisfying customers’ needs and aspirations.

An elated Adeduntan recently said the Bank was driven by the desire to put its customers and stakeholders at the heart of its business.

“For over 125 years of our existence, we have focused on providing excellent financial services to meet the needs of our esteemed customers.

“We continue to improve on our products and also create new ones that suit their specific financial needs.

“The reason why we have been successful is our ability to invent and reinvent ourselves. You can only be successful like that when you put your customer at the centerpiece of all your actions. That is the secret of our success,” said Adeduntan.

According to him, the Bank leverages Information Technology (IT) infrastructure to improve overall service delivery levels across all key infrastructure parameters: speed, performance, availability, security, and scalability.

“This will enable us to deliver great customer experiences, take advantage of new digital technologies to reduce costs, improve quality, ensure transparency, and create value. We are building the next-generation digital bank.

“It is in our DNA to continuously transform and project for the future by reinventing ourselves, re-engineering and creating value for our customers by rethinking next-generation solutions ahead of our peers in the industry.

“We are positioned to always put our customers’ current and future needs at the core of our business,” Adeduntan stated emphatically.

He noted that the Bank was also transforming the way it communicated and executed its corporate strategy through rethinking the approach to implementing projects, collaborating, measuring the outcomes and realising value from all of its transformation investments.

“The transformation programme is ongoing, and a lot of employees are already fully involved at various levels, leading and contributing to these transformation initiatives,” Adeduntan added.

He highlighted some of the laudable achievements of the Bank to include the first bank to launch the cash deposit ATM in Nigeria in 2011, the second bank in Africa and the first in Nigeria to issue 10 million cards.

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Adeduntan said the Bank was also recognised by Interswitch as the first financial institution in Nigeria to achieve 100 million sustained monthly transactions in electronic payment in December 2015 and in May 2016, respectively.

He explained that the Bank, in line with its financial banking drive, instituted agent banking with over 27,000 agencies – so far achieved – across the country to reach the unbanked.

According to him, the Bank in 2008, was the first Nigerian bank and first quoted company in the country to hit two trillion naira market capitalisation.

Mr. Chuma Ezirim, FirstBank’s Group Executive, e-Business & Retail Products, said, during the Bank’s launch of Chat Banking on WhatsApp recently, FirstBank would continue to offer endearing services to its customers.

To him, creativity and innovation are not new to FirstBank, and the twin virtue has fueled the Bank’s foray abroad.

He said in furtherance with the Bank’s innovation drive, it acquired a new subsidiary, Banque International de Credit (BIC), one of the leading banks in the Democratic Republic of Congo in October 2011.

Similarly, in November 2013, it acquired ICB in The Gambia, Sierra Leone, Ghana, and Guinea, and in 2014, the Bank added ICB in Senegal to its prized acquisitions.

The Bank, which changed its name from BBWA to Bank of West Africa (BWA) in 1957 also adopted the name, Standard Bank of West Africa in 1966, following its merger with Standard Bank, United Kingdom.

Incorporated in 1969 as Standard Bank of Nigeria Limited, the first name change occurred in 1979 and again in 1991 to First Bank of Nigeria Limited and First Bank of Nigeria Plc, respectively.

In 2012, the Bank changed its name again to First Bank of Nigeria Limited as part of a restructuring resulting in FBN Holdings Plc, having detached its commercial business from other businesses in the FirstBank Group, in compliance with the new regulation by the Central Bank of Nigeria (CBN).

As the global operating environment evolves, FirstBank has kept pace, responding to the dynamic needs of its customers, investors, regulators, host communities, employees and other stakeholders.

Through a balanced approach to plan execution, FirstBank has consolidated its industry leadership by maintaining a trans-generational appeal.

Thus, the Bank has continuously boosted its customer base, which cuts across all segments in terms of size, structure, and sectors.

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Leveraging experience spanning over a century of dependable and appealing services, FirstBank has continued to build relationships and alliances with key sectors of the economy that have served as strategic building blocks for the well-being, growth, and development of the country.

By Chinyere Joel-Nwokeoma (NAN).

About FirstBank

First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading banking services solutions provider in Nigeria for 125 years. With some 15 million customer accounts, FirstBank provides a comprehensive range of retail and corporate financial services with over 750 business locations. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as a Representative Office in Beijing.

Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.

FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.

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Kwara Scholarship Board Rocked By N150m Alleged Bursary Fraud***EFCC Interrogate Chairperson

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Fraud

 

The Economic and Financial Crimes Commission (EFCC), has opened an investigation into an alleged fraud running into N 150m.

The alleged fraud was orchestrated by the management of Kwara State Scholarship Board.

Operatives of the EFCC have already interrogated officials of the board, including the Chairperson, Hajia Fatimoh Yusuf, Executive Secretary, Mr. Fatai Lamidi and the Board’s Accountant, Mr. Stephen Ajewole, among others.

A source within the board who spoke with www.theoctopusnews.com, in confidence revealed that the fraud was actually perpetrated between 2017 and 2018 when the Kwara State government released the said sum as bursary allowance for 10, 000 indigenes who were students in various tertiary institutions of the state.

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However, only 6, 000 students were paid bursary while 4, 000 students allegedly failed to benefit from the bursary.

The source revealed that the 4, 000 students who were not paid subsequently alleged that their money had been converted to personal use.

Our source revealed that the fraud was carefully orchestrated such that names of the recipient were provided, but they never got their allocation.

In the course of investigations, the students who sighted their names, matriculation numbers and signature became very angry, insisting that their signatures were forged.

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They claimed not to have been the original beneficiaries of the controversial bursary allowance despite their particulars on the scholarship board documents.

During interrogation, it was revealed only a handful of the students actually got paid, as opposed to the 10, 000 students reported to have been paid.

With the investigation ongoing, heads are expected to roll in the scholarship board, with management staffs expected to be persecuted if found guilty.

 

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FIRSTBANK AGRIC EXPO SET TO PROMOTE NEW AGRIBUSINESS OPPORTUNITIES

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tunThe 2019 edition – the third in the series –  is themed Agricultural Value Chain – Spotlighting Opportunities and Managing Risks” would have Professor Benedict Oramah, President of AFREXIM Bank as the Keynote Speaker.

 

The annual FirstBank Agric Expo, launched in 2017 provides the lead in national discourse on sustainable agriculture value-chain as a substantial source of Nigeria’s economic development, improved contribution to her balance of trade as well as foreign exchange. The 2019 edition would host over 600 delegates and over 60 exhibitors to display the latest technology in farm equipment, tools and machineries as well as packaged finished agricultural produce, logistics and supply, thereby keeping the participants and sundry agribusiness practitioners abreast with new opportunities in the Agricultural industry.

Besides the plenary session, the expo will feature three (3) Masterclasses with in-depth analysis on specific areas of Agribusiness, facilitated by enterprising Subject Matter Experts (SMEs). The Masterclass facilitators include Mr. Leonard Anyanwu, Group Executive Director, Saro International Limited; Mr Segun Ogunwale, Team Lead, Kominity Digital and Mr Bamidele Ayemibo Managing Director, 3T Impex Trade Centrewho will provide insight as well as share success stories and experiences.

 

Expressing his delight on FirstBank’s leading role at not just promoting Agriculture but diversifying the Nigerian economy, the CEO, First Bank of Nigeria Limited, Dr. Adesola Adeduntan said ”in the last 125 years, more than any other financial institution, we have played a key role in financing different sectors of not just the Nigerian economy but other economies in sub-Saharan Africa. As Nigeria expands opportunities in its non-oil sector – especially Agriculture – we remain committed to the growth of the agricultural sector and its contribution to the nation’s Gross Domestic Product.”

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“Our consistency in convening the FirstBank Agric Expo, which is in its third consecutive edition, is a demonstration of our commitment to building the agribusiness economy which is capable of delivering sustained prosperity by meeting domestic food security goals, generating exports, supporting sustainable income and creating employment opportunities”, he concluded.

 

 

About FirstBank

 

First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading banking services solutions provider in Nigeria for 125 years. With some 15 million customer accounts, FirstBank provides a comprehensive range of retail and corporate financial services with over 750 business locations. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as a Representative Office in Beijing.

Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.

Also Read:  ZENITH BANK UPGRADES ITS MOBILE BANKING APPLICATION

FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.

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ZENITH BANK APPOINTS HENRY OROH EXECUTIVE DIRECTOR AND DR. AL-MUJTABA ABUBAKAR INDEPENDENT NON-EXECUTIVE DIRECTOR

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HENRY OROH

The Board of Directors of Zenith Bank Plc has approved the appointment of Mr. Henry Oroh as Executive Director of the bank. The appointment is consistent with the bank’s tradition and succession strategy of grooming leaders from within.

Also, the Board has approved the appointment of Dr. Al-Mujtaba Abubakar, FCA, as an Independent Non-Executive Director.

Both appointments are effective September 1, 2019, and have been approved by the Central Bank of Nigeria.

Henry Oroh holds a Bachelor’s Degree in Accounting from the University of Benin, Edo State and an MBA from the Lagos State University as well as an LLB Degree from the University of Lagos. He is a Fellow of the Institute of Chartered Accountants of Nigeria (ICAN) and an honorary member of the Chartered Institute of Bankers (CIBN), Nigeria.

He has over two decades of banking experience. He began his banking career in 1992 at Citibank where he served for seven (7) years in Operations, Treasury and Marketing.

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He joined Zenith Bank in February 1999 and has worked in various Groups and Departments within the Zenith Group Office. His expertise spans Operations, Information Technology, Treasury, Marketing, including the Manufacturing, Food and Beverages, Pharmaceuticals, Oil and Gas, Public Sector, Consumer, as well as Corporate Banking and Business Development.

In April 2012, he was seconded to Zenith Bank Ghana Limited as an Executive Director and became the Managing Director/ Chief Executive in February 2016, where he successfully spearheaded the phenomenal growth of the Zenith Brand both within the Ghana market and the West African sub-region.

Henry has attended several Leadership Programmes and Executive Management Courses at the Harvard Business School, Columbia Business School, New York, University of Chicago, University of Pennsylvania, HEC Paris, JP Morgan Chase, UK, and the Lagos Business School.

He comes to the Board of Zenith Bank Plc with strong competencies in Credit & Marketing, Operations, Information Technology, Treasury and impressive Leadership skills.

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Dr. Al-Mujtaba Abubakar is currently the Managing Director of Apt Pensions Funds Managers Limited.

He is a graduate of the Leeds Polytechnic, UK. He is a renowned Chartered Accountant and a Fellow of the Institute of Chartered Accountants of Nigeria.

Dr. Abubakar has extensive and tremendous experience in the financial services industry, audit and consulting. He worked with the firm of Akintola Williams Deloitte between January 2000 and November 2008 and rose to become the Partner and Board Member of West Africa sub-region. Prior to this, he had served on the Board of several financial institutions in Nigeria.

He has attended several management and leadership training programmes and conferences both within and outside the country.

He brings to the Board of the bank tremendous track record in Risk Management, Credit & Marketing, Auditing, and very outstanding leadership skills.

 

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