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GTBank Adjudged 2013 Pan Africa – Most Innovative Bank by EMEA Finance***As Agbaje clinches Pan Africa CEO of the Year Award



Segun Agbaje

Segun Agbaje

Guaranty Trust Bank Plc has been adjudged the “Most Innovative Bank” in Africa at the 2013 EMEA Finance Awards Dinner which held on Wednesday, December 11, 2013 at the prestigious Le Meriden Piccadilly, London. The award celebrates Africa’s Most Innovative Bank taking into consideration its market strength, profitability, growth & earnings, potential and quality of management of the financial institutions.

The awards event also named the GTBank Managing Director/CEO, Mr. Segun Agbaje as the 2013 Pan Africa- CEO of the Year.

EMEA Finance is a leading bimonthly global industry publication that reports on major financial events influenced by the international financial industry active in Europe, Middle East, and Africa.

According to Christopher Moore, Publisher of EMEA Finance, “Africa’s banking sector is developing at a rapid rate and GTBank is at the forefront of many areas of innovation. Its work in linking its social-media presence to business performance is particularly impressive, including its ‘Social Banking’ service, which made it the first Nigerian bank to allow customers transfer money and review their account balances on Facebook”

Receiving both awards, the Managing Director; Segun Agbaje said that “GTBank uses technology as a strategic means of consistently improving service quality. Being leaders in innovation allows us to provide our customers with the best possible value proposition and further consolidate our leading position in the African market. We are delighted to receive this award for our hard work and dedication to delivering the best value to all our stakeholders.”

Agbaje also noted that, “I am honoured and humbled by this award, I am particularly fortunate to work with a strong team of passionate and dedicated people at GTBank, all of whom have played a core role in delivering the Bank’s successful result over the past years”. He further stated that the award is in recognition of the hard work, discipline and commitment of the Board, Management and Staff of Guaranty Trust Bank plc.

Ackowledging Agbaje’s professionalism, Tim Burke, the Editor of EMEA Finance, stated that, “With two decades of banking experience, Mr. Agbaje has demonstrated his invaluable insights into the factors that drive success in this industry. His leadership has not only helped GTBank to grow its market share and profitability during recent years, but also to take the bank into new markets”

GTBank has a record of “Industry First” innovations such as “Internet Banking” which enables customers carry out transactions from the comfort of their home or office; “GTConnect”- a fully interactive 24 hours self-service Contact Centre; “Social Banking” service on Facebook that allows GTBank Account holders transfer money, purchase airtime, pay bills, and confirm their account balance on Facebook. “FastTrack” allows customers withdraw money quickly within the Bank’s branches using their debit cards. The GTBank e-branches where customers can carry out most of their banking transactions such as deposits and withdrawals without visiting the banking hall.

The bank was established in 1990 and has within the last 23 years been recognized as one of the most innovative and service focused banks in the Nigerian financial market space. The Bank operates from 200 business locations in Nigeria and has banking subsidiaries in Cote D’Ivoire, the Gambia, Ghana, Liberia, Sierra Leone and the United Kingdom.

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