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Prudential Zenith Life protecting its customers during the Coronavirus (COVID – 19) pandemic

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Africa Prudential

 

In the face of the coronavirus pandemic and the resulting lockdown, Prudential Zenith Life Insurance is rolling out a range of services to help customers cope with the lockdown.

The new services include a range of additional COVID-19 insurance cover enhancements, without additional premium charges, and a waiver for ‘pandemic’ exclusions as contained in its policy language.

In line with the recent pronouncement of the federal government, the company will be temporarily locked down and has therefore set up a dedicated claims team with remote working capabilities, to enable customers make and receive claims virtually.

According to the statement from the insurance company, the claims procedure will be simplified to allow customers make claims through the WhatsApp channel.

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This development makes it possible for customers to buy insurance products without any physical interface with sales personnel or visit to a physical branch.

Commenting on the changes, Prudential Africa CEO Matt Lilley said, “we realise this is a worrying time for everyone and we want to reassure you that protecting the health and wellness of our customers, employees and partners is our primary concern.

“At Prudential, we have been delivering promises for over 170 years and this time will be no different. I am proud of the measures we are announcing today and I know that they will provide our customers additional peace of mind.”

He added that the waiting periods for new cover have been reduced, and the company is providing additional training and incentives to sales personnel to continue providing advice and access to insurance, even as they work remotely.

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He encouraged Nigerians to stay safe and adhere to the directives from the Ministry of health, Nigerian centre for disease control (NCDC) and other relevant authorities.

“We are going to get through these trying times together” he assured.

What you should know

Prudential Zenith Life Insurance was born when Prudential Plc, one of the oldest and most strongly capitalized life insurance companies in the world, acquired a majority stake in Zenith Life Assurance.

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Business

UBA Rewards 100 more Customers with N100,000 each in Fresh Bumper Draw

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Rewards

Pan African Financial institution, United Bank for Africa (UBA) Plc has rewarded another set of 100 loyal customers with a total of N10m in the UBA Bumper account draw. The 100 customers won N100,000 each in this month’s edition of the draw which began in January 2020.

The virtual and transparent draw which was held at the UBA Head Office in Lagos on Wednesday, was transmitted live via the Facebook platform in strict compliance with social distancing rules as directed by the Federal and Lagos State Government.

Just like the previous draw held in May, lucky winners, who were contacted via their mobile phone numbers were overjoyed as they emerged the latest winners of N100,000 each. While expressing gratitude to the bank, they said the winnings will go a long way in meeting their pressing needs especially in these trying times, when the Covid-19 pandemic has made most businesses vulnerable.

UBA’s Group Head, Consumer and Retail Banking, Jude Anele, who congratulated the lucky winners, said they were rewarded for their loyalty to the bank. He also noted that the bank is dedicated to supporting customers and remains passionate about their success and overall growth.

He said, “I will like to reiterate that UBA is always happy to reward and support customers. There is no better time to give back and delight customers than this challenging economic period where people need all the support they can get to make life more meaningful. With this in mind we decided to prioritize them as we always like to do at UBA by giving them ample reason to be joyful.

Continuing, Anele said, “Our key objective is to encourage our customers save regularly. We are here to support them likewise encourage them save  and ultimately grow as well, because  we are aware that they are invaluable to all that we do”.

UBA’s Group Head Marketing & Customer Experience, Michelle Nwoga, who explained that the main purpose of the UBA Bumper Account is to ensure that Nigerians fully embrace the savings culture; noted that the monthly, quarterly and targeted draws will also go a long way to assist customers through these turbulent times, by providing them with funds that will help ease the difficulties occasioned by the pandemic.

Explaining the modalities for the draw, Nwoga said that all new and existing customers need do to qualify for the draw is to ensure that they have a minimum deposit of N5,000 in their UBA Bumper Account. Current UBA customers are to dial *919*20*1# to migrate to the UBA Bumper Account whilst potential customers should dial *919*20# if interested in opening a UBA Bumper Account.

She also added that for the bumper account a monthly shopping allowance of N100,000 for a year is also up for grabs. “No fewer than five account holders will get a whopping N2 million each across all participating regions every quarter.

Speaking  further, Nwoga disclosed that UBA is constantly working on best ways to serve the interest of customers by making their lives easier, “This is why as a bank, we continue to invest in cutting edge technology that guarantees ease as is evident in our recent mobile app upgrade which offers a more interactive, user friendly interface that makes available a myriad of opportunities from the comfort of customers’ homes,” Nwoga stated.

She  explained that the new mobile app will now prompt users to use their device enabled biometrics, adding that the menu has been reduced and divided into sub-menus to enable users view Transaction History, Net worth, Trends amongst others at a glance.

“One other key feature of the app, worthy of mention is that it includes the live chat option, where users can communicate on the go with dedicated staff trained to assist with any enquires and challenges; biller validation; as well as group transfer – a new menu where users can create groups, save members and transfer funds to up to 100 members on the group. You can be assured that UBA never relents in guaranteeing premium customer satisfaction”, she said.

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Doubble.Ng Offers Investors 100% Investment Income, Safety

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Doubble.Ng

 

 

Sterling Bank Plc, Nigeria’s leading commercial bank, has offered a safe option for investments in its Doubble.Ng product to discerning investors seeking double-digit investment income and safety in this period of heightened market volatility and unpredictable macro-economic environment.

 

Doubble.Ng is an investment product which is denominated in Naira and Dollar with short and long-term options.

 

According to Adekunle Feyisitan, the Product Manager, Sterling Bank, Doubble.Ng was designed to address the concerns of individuals who are looking to accumulate savings and regular investment income over a specific timeline to plan for future business or lifestyle needs.

 

He listed benefits of the product options to include guaranteed income stream and growth for a fixed period of time, safety from market volatility, ability to access loan facilities against balance and opportunity to transfer the annuity to a spouse or any other named beneficiary.

 

Feyisitan said, “With Doubble.Ng, a customer can choose to invest either a lump sum in one contribution or in smaller monthly contributions, which could be for the duration of 12 to 120 months with all pay-outs remitted either monthly or as a lump sum once target is achieved to named beneficiaries.

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“It empowers individuals to plan towards future consistent cash outflows such as payment for children’s further education, mortgages or funds for business start-up. Doubble.Ng is actually the perfect investment vehicle for those planning to transition from paid employment to owner-businesses and need to plan the cash flow in the business growth years”.

 

The product manager added that Doubble.Ng target option allows the beneficiary to set target saving and interest income in Naira or Dollar over a specified period while additional voluntary contributions can be made into the investment account apart from the regular contributions based on the initial set date because an investor is at liberty to take up multiple plans.

 

He assured customers of efficient and prompt service delivery and urged those in active employment as well as entrepreneurs to take advantage of the high-income growth product to maximise returns on investment at this volatile and uncertain time.

 

The product offers four variants to discerning investors, including 3, 5 and 10 year plans as well as short-term target investments.

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With a 3-year contract plan during which the investor makes monthly contributions for the first three years, Sterling Bank will pay out the invested amount plus returns to the beneficiary every month for the following three years. It has returns on investment of 125 percent.

 

In the 10-year contract plan whereby an investor makes monthly contribution for the first five years while Sterling Bank will pay out the invested amount plus returns on the investment every month to the beneficiary for the next five years with returns on investment of 150 percent.

 

The Doubble 10 investment option is a 15-year contract plan during which an investor makes monthly contributions for the first five years and Sterling pays out invested funds plus returns on investment to the beneficiary every month for the next 10 years with a 100 percent returns on investment.

 

The novel product, which provides fixed rates of return for a fixed period of time, can be conveniently accessed via the OneBank mobile app or Doubble.Ng website from anywhere in the world by investors.

 

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Over 60 frontline workers benefit from Health Workers Fund

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Doubble.Ng

The N1 billion Health Workers Fund set up to support frontline health workers combating the COVID-19 pandemic has supported more than 60 frontline health workers since it launched in March.

Dr. Olaokun Soyinka, Chairman, Governance Board of the Fund, disclosed this in a statement issued in Lagos over the weekend. The seasoned public health expert and former Commissioner of Health in Ogun State said almost N59 million has been donated to the Health Workers’ Fund by public spirited corporate organisations and individuals.

“We are very proud of our strides so far, and are excited by the opportunity to provide succor to frontline health workers in the country. More than 60 health care workers from different parts of the country have been paid tokens in appreciation of their service at this critical time. We want them to be motivated when they walk into COVID-19 Isolation centres because some of their basic needs are sorted.

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“With the rising cases of infections daily, we urge Nigerians at home and in the Diaspora to donate now in support of frontline health workers wherever they are in the country. They are doing whatever it takes to protect us. We can all play a part in empowering and motivating to function effectively on the job”, Dr Olaokun Soyinka appeals.

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He called on public-spirited Nigerians to contribute their quota by visiting www.giving.ng/covid19 to make donations. Leading the donor’s chart, Sterling Bank Plc, Nigeria’s leading commercial bank, supported the N1 billion Health Workers’ Fund with N25 million.


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