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Keystone Bank partners Facebook to train entrepreneurs on digital marketing

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Keystone Bank Limited has again reaffirmed its commitment to providing support for the real sector as it recently partnered Facebook via its partners, Rabbington Media, to organize a capacity building training on digital marketing for its Micro, Small and Medium Enterprises (MSME) customers in Lagos State.

According to the lender, the training on “Social Media Marketing” held on Tuesday, 7th May and Friday, 10th May 2019, is part of the Bank’s Corporate Social Responsibility (CSR) initiatives under the scheme “Boost-Your-Business”.

At the event, participants (comprising of both existing and prospective customers of Keystone Bank) were trained on the advantages of internet marketing through social media to grow their businesses and achieve their dreams.

Speaking at the event, the Ag. Managing Director, Mr. Abubakar Danlami Sule represented by the Head, MSME/Value Chain Management of Keystone Bank Limited, Helen Nwelle, said the bank is providing businesses and organizations the opportunity to expand their customer reach by projecting their message on global platforms like Facebook thereby promoting exposure.

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“We are committed to ensuring that our self-employed customers thrive at their various businesses hence we constantly seek ways and means to connect them to the market and ensure they succeed in reaching their customers. Giving them a social media presence will aid their appeal to the emerging middle-class customers in Nigeria who will most likely form a larger percentage of their customer base in the near future and are majorly upwardly mobile youths who connect daily on these platforms at a reassuring rate.

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“The capacity building training is available to all Keystone Bank customers who seek a competitive edge to transform their businesses and will be coming to other parts of the country with training slated to take place in Edo, Port Harcourt and Enugu within this quarter and in the northern parts of the country from the third quarter,” Nwele explained.

She further stressed that the bank recently re-launched her MSME drive to ensure businesses are well equipped with the required knowledge and skills for their growth and survival in the heavily underfunded sector.

Keystone Bank is a technology and service-driven commercial bank offering convenient and reliable solutions to its customers.

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Keystone Bank rewards its Verve card holders with free petrol

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Fastest growing financial services provider, Keystone Bank Limited in partnership with Verve International, has launched a promotion to reward its customers for using its Verve Card to purchase petrol at select Oando Petrol stations across Nigeria.

 

According to a statement by the lender on Friday, the promo tagged “Free Fuel Alert” which is open to both new and existing customers of the bank will have Keystone Bank Verve Card holders receive free extra 5 litres of petrol each time they use their verve cards to purchase a minimum of N3,000.00 and above worth of petrol between 6am – 8pm every Friday from September 20 till November 8, 2019.

 

The selected Oando Petrol Stations where the promo will run are Lagos (Maryland, Marina, Awolowo Falomo, Awolowo Fire Station, Lawanson, Alapere, Ajah, Agege Bye-Pass, Trade Fair, Fola Agoro, Ojodu Berger, Sangotedo, Ago Palace Way and Shiro Road Fadeyi) Abuja (Garki, Ahmadu Bello Way and Zone 6 Wuse) Enugu (Ogui Road), Imo (Assumpta Avenue) Kaduna (Junction Road by Stadium), Kano (Club Road 1), Oyo (Orita Mef and Iwo Road, Southbound) Portharcourt (Aba Road and 75 Transamadi) Delta (Effurun Junction) Edo, Benin – City (Akpakpava Road).

 

While Keystone Bank Limited is a technology and service-driven commercial bank offering convenient and reliable solutions to its customers, Verve Card International is a secure debit card which allows the card-holder to conveniently meet day to day financial needs like the payment for goods and services, airtime recharge, bill payments, funds transfer amongst others.

 

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Also Read:  Heirs Holdings Signs $600 million Loans with Afrexim Bank, to scale its Energy Investments
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Africa’s Global Bank, UBA is Now Available on Apple Business Chat

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Group Head, Online Banking, United Bank for Africa(UBA) Plc, Mr Austine Abolusoro; Group Managing Director/CEO, Mr. Kennedy Uzoka; Group Head, Marketing, UBA Plc, Mrs Dupe Olusola; Executive Director, UBA Plc, Mr. Nweke Chukwuma; Group Head, Human Capital Management; Mrs Patricia Aderibigbe; and Group Executive, Customer Fulfilment Centre(CFC), Mr Anant Rao, during the launch of LEO, the Bank’s chatbot on banking, on Apple Business Chat –IPad and IPhone, held at UBA House, Marina, Lagos on Thursday

Uited Bank for Africa (UBA) Plc, on Thursday, announced that the services of its Chatbot, Leo is now available for customers on Apple Business Chat, where its users can communicate directly with businesses using the Messages app on iPhone and iPad.

“As a brand focused on providing excellent customer experience, we are always looking for new ways to serve our customers easily and on time; we are therefore thrilled to support Apple Business Chat, which gives us a powerful and engaging connection with our customers,” said Mr. Kennedy Uzoka, Group Managing Director of UBA, who spoke at the launch of the service in the bank’s Head office on Thursday. “Most of our customers prefer iOS, and we always want to exceed their expectations when they experience UBA. Apple Business Chat makes communicating with us as easy as messaging a friend, so we expect it will quickly become our customers’ preferred customer service channel.”

He explained that UBA customers can now use the services of LEO, through the Apple Business Chat to open an account, buy airtime, check account balance, make account transfers and pay bills. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.

Uzoka said, “Today, we are covering a segment that has been missing for some time. It is our desire to ensure that we put Leo everywhere, and today it is now on the IOS platform as the users approached us that they needed to enjoy the service which Facebook and WhatsApp users had been enjoying from LEO. Consistently, we have been the first in the use of intelligence banking, this is the first time this is happening in Africa. LEO is live in English on the IOS platform, and by the end of October, it will be live in other languages. As you know, LEO is already on WhatsApp and Facebook  in English, French, Portuguese and Swahili languages.”

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To start Apple Business Chat, customers can click the ‘Chat with Messages’ button on UBA’s website or in mobile banking app, available in the App Store. A conversation with UBA’s agents will open instantly in the Messages app, and users can take their time responding when it’s convenient.

The Group Head, Online, Banking, Austin Abolusoro, who spoke at the event said the bank is always looking for ways to improve upon its services to its teeming customers.

“We are leading financial industry AI in Africa. Our customers have been increasingly asking for mobile services that make their lives easier, and Leo has become a growing choice for his convenience and personal solutions, Over a million customers are already on the LEO platform. Before now, customers can only come to the bank, but today we are on social media as well as on the IOS platform, and the launch of LEO has helped customer to get their complaints resolved without physically visiting the bank. Leo makes use of available data to resolve complaints and where more information is needed, Leo will transfer the customer to human agents.”

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“As we continue to advance our work on AI-driven developments, it is important that we listen to our users today and further enhance Leo to align to client feedback in order to better meet and anticipate needs and even continue to give them increased value,” Abolusoro added.

He added that Apple Business Chat is available in beta for users and businesses around the world, and is built into iOS 11.3 and higher. For more information, visit: apple.com/ios/business-chat.

United Bank for Africa, Africa’s global bank, was founded 70 years ago in Nigeria and today, operates in 20 African countries and in the United Kingdom, the USA and with presence in France. UBA serves over 17 million customers across the globe with more than 1000 branches and touch points. In 2018, the bank received the award of Africa’s Best Digital Bank by the Banker’s magazine.

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Nigeria Seeks $2.5bn Loan From World Bank

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Hafez Ghanem

The Federal Government of Nigeria is set to obtain a fresh loan of $2.5bn loan from the World Bank.

This is according to World Bank Vice President for Africa, Hafez Ghanem.

Ghanem disclosed this in an interview with Bloomberg in Abuja on Wednesday.

“We are talking about a new set of programmes of about the same amount, it should be around $2.5bn,” he said.

“It is important to resolve the problems of the power sector in Nigeria to bring in more investments because you need to bring down the cost of power to make the economy more competitive for the development of industries,” Ghanem further said.

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According to Ghanem, Nigeria has received $2.4bn from the World Bank in the past year.

Presently, the country’s domestic debt stands at $55.6bn, while foreign loans stand at $25.6bn.

However, the country’s Minister of Finance, Budget and National Planning, Zainab Ahmed, has been quoted saying that the country does not have a debt problem.

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According to her, the country’s problem is revenue. Ahmed had said, “There is a lot of insensitivity around the level of our debt. I want to restate that our debt is not too high; what we have is a revenue problem.

“Our debt is still very much within a reasonable fiscal limit. In fact, amongst our comparative countries, we are the least in terms of borrowing.”

 

 

 

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