SIM Replacement: FG Lifts Suspension Order

A suspension imposed on the replacement and activation of old Subscriber Identification Module (SIM) card has been lifted by the federal government.

The lift of the suspension was announced on Thursday, December 31, in a statement by the Director of Public Affairs of the National Communication Commission (NCC), Ikechukwu Adinde.

According to the NCC, persons who are eligible to replace and activate old SIM must however have enrolled and obtained the National Identification Number (NIN).

Speaking on the development, Adinde disclosed that the action became necessary in line with the federal government’s desire to consolidate the achievement of the SIM card registration

The new directive was also conveyed by the Association of Licensed Telecoms Operators of Nigeria (ALTON). ALTON also expressed empathy with those affected by the suspension.

“Further to engagements with the government on the matter, we are pleased to report that our members have been granted permission to carry out SIM replacement upon verification of the customer’s NIN. In this regard, our members are working with the National Identity Management Commission (NIMC) to ensure a seamless system.

“We empathise with people who have been unable to reactivate their phone lines as a result of the suspension. We, therefore, seek the continued patience and understanding of our esteemed subscribers as we work with all stakeholders towards speedy resolution of issues affecting SIM Registration/Swap and activation. We assure you of restoring normal services in a seamless and effective manner as soon as possible.”