Fidelity Bank MD, Nnamdi Okonkwo, Restates Commitment to Excellent Customer Experience

Managing Director/Chief Executive Officer, Fidelity Bank Plc, Nnamdi Okonkwo

Managing Director/Chief Executive Officer, Fidelity Bank Plc., Nnamdi Okonkwo has said that the Bank will continue to reward loyal customers to show appreciation for their patronage of the bank’s products.

This, Nnamdi Okonkwo said, is to encourage the banking public to benefit from the bank’s numerous products and in line with the Bank’s mission to make financial services easy and accessible.

Mr. Okonkwo made the statement at the weekend while reacting to the N52m the Bank gave to over 100 customers in the on-going Fidelity Loyalty Savings Scheme. Specifically, Nnamdi Okonkwo said that the Bank is committed in its drive towards excellent service delivery and customer experience. “This is our little way of appreciating our dear customers especially those who have FPSS and Sweeta accounts. We always want to do things differently and want to show that we care”.

He thanked them and urged the banking public to open accounts with Fidelity Bank and start saving immediately to enable them benefit from the extra income and school fees support that will be given to FPSS and SWEETA account holders.

The Fidelity Loyalty Savings Scheme is a special scheme designed to appreciate customers that have opened Fidelity Personal Savings Scheme and SWEETA accounts respectively. The accounts are interest-yielding which allow deposit of cash, cheques and dividend warrants. In addition, the FPSS and SWEETA accounts can be opened with zero balance.

At the last presentation, a total of 106 customers were rewarded with cash gifts. 80 of them who saved under the Fidelity Personal Savings Scheme (FPSS) received N500, 000 extra income each, while 26 SWEETA account holders received N150, 000 School fees support each.

Another presentation will be held in the month of July to a fresh set of beneficiaries of the scheme.